With the recent merger of Sprint and Nextel, the decision was made to spin off the portion of Sprint that provides local service in Warsaw and several surrounding communities.
Daniel L. Hesse, the chief executive officer of Sprint’s local telecommunications division, met with a representative group of Sprint employees to explain the new corporate structure and answer employees’ questions.
Hesse is no stranger to northern Indiana – he received his bachelor’s degree from the University of Notre Dame. He holds master’s degrees from the Massachusetts Institute of Technology and Cornell University. Hesse has spent more than 27 years in the telecommunications industry, with 23 years at AT&T, including various senior management positions.
The new company, which hasn’t officially been named, will be responsible for providing service to 7.6 million existing customers in 18 states. The company will be the largest non-Bell telephone company in the United States, with more than $6 billion in annual revenues. Financially, the company will be rated investment grade, pay dividends and be a Fortune 500 company, similar in ranking to nationally known companies like Southwest Airlines and Starbuck’s Coffee.
Hesse said, “This allows us to focus more intently on the local markets and offer one-stop shopping to our residence and business customers for local wireline service, DSL, long distance, wireless service under our own brand and entertainment services through our agreement with DISH Network. Our ‘Job 1’ is is to do a great job in our local territories.”
The company, which will include North Supply, will employ more than 16,000 people. The headquarters will remain in the Kansas City metropolitan area, but be segregated from the Sprint-Nextel organization. There are no plans currently to change the structure or personnel in the Warsaw area, but local Sprint employees perceive the change as positive.
Mike Brill, Indiana director of customer service, headquartered in Warsaw, said, “This gives us a greater sense of localness and allows us to increase our focus on small and medium business customers in addition to our residential customers. It also provides us with the commitment to a longterm relationship in the local communities we serve
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